(CustomerThink, 16/11/2018)
CustomerThink.com reports:
Designed to communicate in a meaningful manner with customers, chatbots can be integrated with any interface (Facebook, Slack or Telegram to name a few). For e.g., the pizza bot from Domino’s takes delivery orders directly from Facebook Messenger with a mere emoji. […] With chatbots, your customers no longer need to make a call to reserve a table, wait for staff to attend to them or wait in line for tables to free up. Restaurants don’t need to have an exclusive service executive for the customers either.
Source: CustomerThink.com